Opening Hours: Sunday – Friday (10 AM to 6 PM)
Contact Us
Opening Hours: Sunday – Friday (10 AM to 6 PM)
Contact Us
Seek to understand before being understood; listening does not imply acceptance of what people say, but it does open the door to further exploration and understanding.
Be compassionate while remaining conscious of your negotiating position; this will frequently calm them down.
This is to indicate that you're paying attention to what they're saying and, more importantly, that you're confident in your position.
Smiling with these types of negotiators isn't a good idea, especially early on in the process when you don't know how they'll react.
Don't take unpleasant or unfavorable comments personally, and try not to match the other person’s agreesive tone of speech.
They will want to drag you into a stormy scenario; do not be dragged; instead, remain calm, take an impartial look at the dispute, and plan your actions & reactions.
Even if there are major points of disagreement between the two parties, the last thing a person expects is for you to cross over to their side by expressing your understanding of the other party's views and how important they are to them despite the major points of disagreement between the two parties.
Encourage the aggressive negotiators to speak up by asking open-ended questions that will help you understand the nature of their tough stance and the reasons behind it. This can assist you in seeing other options for resolving the problem.
Making hasty concessions to win over the other side will just encourage them to engage in more aggressive demanding conduct.
As you approach the bargaining table, always remain a highly professional negotiator.
